Useful Information

Virtual Meeting Date:
 2-6 December 2020.

Virtual Meeting Time:
Please note that time indicated in the program is expressed as GMT+3

Official Language of Virtual Meeting:
Official language of the meeting and of correspondence is English.

Virtual Meeting Registration:
You need to register via igicconline.serenaslive.com in order to view online sessions and submit questions.

Certificate of Virtual Attendance:
The participants’ attendance to the sessions will be monitored by Serenas Live. The participants who attend at least 75% of the sessions can request their certificate of participation from the kiosk at the Atrium after filling in the evaluation form.

Viewing the Sessions:
You can click and enter the Meeting Room according to the schedule, view the sessions and ask questions to the speakers.

Depending on which internet browser you are using the sessions may start muted.

In this case, you can turn the sound on by clicking the speaker icon on the top of the video player.

The sessions will be streamed live over the internet, the viewing quality may vary depending on your internet service provider’s infrastructure and your connection speed. You can change the live stream quality by clicking the cogwheel icon on the bottom right of the video player, so that you can choose the quality of your viewing and the data usage depending on quality.

While viewing on your mobile devices, the streaming quality will be determined automatically depending on the brand and operating system of your device and the viewing options might vary between Apple and Android devices.

Regardless of whether you are using a computer, tablet or a mobile phone, you can click on the icon on the bottom right to view in full screen mode.

Connection Requirements:
IGICC requires active internet connection. Prior to joining the sessions, please check your internet connection.

Your internet speed is important for an uninterrupted and high-quality live stream experience. For the best viewing and streaming quality, a minimum of 7 Mbps download speed is recommended. Before the sessions, you can check your speed by clicking the link www.testmy.net/download

In case you are experience a slow connection please try to get closer to your modem. In case the problem persists, switch of your modem, wait for 1 minute then switch on again. If the problem is not solved, please contact your internet service provider and ask for a remote update for your modem which should provide better speed.